Procurement Lead Agent
Problem
Sales team spent 15+ hours weekly manually searching procurement portals and government tender sites for potential leads. The process was time-consuming and often missed opportunities due to inconsistent monitoring.
Solution
Developed an AI agent that automatically scrapes multiple procurement portals, identifies relevant opportunities based on company criteria, and syncs qualified leads directly into Salesforce with enriched data.
Results
Expense Processing Agent
Problem
Finance team manually processed expense receipts, involving data entry, validation, approval workflows, and ERP system updates. This created bottlenecks and delayed reimbursements.
Solution
Created an AI agent that processes receipt images uploaded to Teams/Slack, extracts relevant data using OCR, validates against company policies, and automatically updates Fortnox ERP system.
Results
Centralized Knowledge Agent
Problem
New employees struggled to find company information scattered across different systems. Experienced staff spent significant time answering repetitive questions about processes, policies, and procedures.
Solution
Built an AI chatbot trained on 50MB of company documentation, integrated with Slack and HubSpot. The agent provides instant answers to company-related questions and continuously learns from interactions.
Results
Customer Support Pre-filter Agent
Problem
Support team was overwhelmed with incoming queries, many of which were simple questions that could be resolved automatically. Critical issues were delayed due to the high volume of routine requests.
Solution
Implemented an AI agent that triages incoming support requests, automatically resolves common issues, and escalates only complex or critical matters to human agents with full context and priority scoring.
Results
Employee Intelligence Agent
Problem
Employees of a supermarket were not able to find the information they needed to do their job. They were spending a lot of time searching for information in different systems and documents. Repetive internal communication was constant and time-consuming.
Solution
Developed an AI agent that could answer questions regarding workforce scheduling, product availability, standard operating procedures and other operational information. The agent was integrated with Slack and Teams, and could be accessed by all employees on their smartphones.
